Support

We offer comprehensive technical support to help minimize downtime for your mission-critical equipment, and ensure peak performance and reliability for your systems, applications and data.        

Training support: We provide world-class technical training workshops to help your employees understand the full potential of your network infrastructure equipment investment.

Our courses are targeted at those who want to achieve and demonstrate a high degree of proficiency in the operation, troubleshooting, and maintenance of our products. When you own a Unitek-Borri product, we make sure that you yourself can manage, operate, and take advantage of all its features and capabilities. We can also help assess your product training needs and customize our courses to suit your requirements specifically for industrial applications.

Continuity of Supply Maintain availability of critical products during end-of-life scenarios or technology transition periods to manufacture an agreed upon number of products until the next product generation is available.

Installation Support On-site installation services help customers with shelf or frame level configuration, cabling and testing requirements.

AMC Provide your products with multi-year post-warranty repair assurance for a fixed number of years with a predictable price model.

On-Site Support We provide on-site customer assistance to aid in problem diagnosis and resolution when required.

Technical Support Programs We provide you efficient technical assistance for a wide range of concerns including product information and configuration, product usage issues, compatibility issues, release updates and incident resolution requiring problem determination, analysis and diagnosis from our team of experienced support personnel.

Email : presales@unitekups.in